There are not enough words to describe how absolutely wonderful this Etsy Shop is!!!! Last year. I purchased my first cat perch...almost immediately after receiving it I purchased a second one. Both times, whatever questions I had or changes that needed to be made, the gentleman that makes these items couldn't be more helpful and quick to respond. He has never said no... the answer was always "absolutely, what can we do to make the item work better for your space. I just recently purchased the bigger size perch... my cat Liam is on there day & night. If vou want a quality item from a shop that truly cares about what the product they put out and want to be completely satisfied when you open the box, then I highly suggest that you order from NAMU. So thankful that I found this wonderful shop. He is a woodworking artist!!!